FREQUENTLY ASKED QUESTIONS

Have questions? Contact us!

We know deciding to buy or sell a home is a big decision. Here are some answers to some of the most frequent questions we are asked.

Answer: We are a unique ‘modern realty concierge’ service offering buying, selling, rent-to-own, property management & prep-to-sell solutions for Waterloo Region residents

Answer: We are locally owned & operated, completely transparent, 100% customer-centric, stress-free, no-games, approachable, affordable, and awesome.

Answer: YES! We offer full-service, start-to-finish solutions for pretty much everything property-related.

Answer: Your services with HH never expire, so we will market your home until it sells with no additional costs.

Answer: It is 100% the seller’s choice, but in most cases, HH sellers offer the standard 2% plus HST to buyer agents to maximize their exposure.

Answer: Yes, to both TREB & ORTIS boards and Realtor.CA

Answer: HH will manage all showings for you, whether coordinating with agents or showing private buyers your home.

Answer: No sticky contracts, and we offer rebates and ongoing education along the way.

Answer: No, we don’t have buyer contracts. You are welcome to work with us for as long (or short) as you like.

Answer: Most purchases qualify for a 20% share of any commissions we earn from a listing brokerage or private seller.

Answer: It is a FREE, no-obligation home walkthrough and consultation where we provide recommendations on how to improve the value of your home prior to listing.

Answer: Yes, we offer customized property management solutions.

Answer: The initial consultation and intros to our HH partners are FREE.   If you hire us to manage your project, there is a flat fee based on the scope of the work.